So I just watched @LTS_Tom’s video (https://www.youtube.com/watch?v=iTUb3no6dTs) and I know that it’s really hard to come up with a solid answer when someone asks “what do you charge?” or “What should I charge” when it comes to starting out, but it’s a question that comes up often - not just in the IT/MSP/Break-Fix space (as a senior dev I got this question a lot too).
Anyway, this got me thinking about how I’ve answered this question before - I gave a math problem as an answer. For the freelance software developer (for me anyway) I always started with variables, factored them into an algebra problem, and then solved for “x”. Things like web hosting, software/service licenses (one time), service fees, insurance, equipment all were put into a formula.
So my question for all here is what variables should be put into the “MSP pricing formula”? I’m not looking to create a one size fits all thing, but a starting point and guidance for those who are looking to build up in the IT services field.
Anyone have any costs that they have now that they didn’t realize they’d have when they started?