I would check which version of the protocol it is trying to use. I had an issue mid last year trying to get VMware vCenter 6.7 to save a backup config file, turns out they only support SMB v1!!! It been a while, but I think you can see the version negotiations if you capture the packets.
@Acestes thanks I think that it might be the samba version … I believe Debian10 installs v3 as default (I need to check). Yes I have a feeling if I can reset smb max to v2 it might work.
@Thedannymullen fair question but no idea, I did update to the latest firmware, though the error comes out as “File exists or the failure is unspecified”. Did try forward and backslash in the path. I suspect Xerox does not update their drivers but I had read they can rework Mac drivers for linux so not that much effort.
It’s pretty challenging to get peripherals working with Linux, I actually checked that they had Linux drivers before I bought the device, but they’re not as fully featured as windows ones.
@pavlos thanks trust me I have scoured every inch of Xerox’s site, I’m using a linux desktop and was considering setting up a windows server to see it I could get it to work.
I hate to be the one to ask but here goes… did you check your permissions? Went through something like this with a scan to file on a Sharp network printer-scanner-fax on a Windows machine with a small business client. Took 3 hours! Permissions had to be very specific!
@civilmann yeah it’s a fair point, I tried this on a headless debian server first, thought I may have messed up the permissions for the user but usually it needs samba and user rights, so I’ve set it up on OpenMediaVault which is a bit easier to get the permissions right.
Thought it might be smb versions, still failed on v2. Now I’m trying it on the same vlan.
I would still test it with SMB v1 easy enough to do with an old copy of Windows (or a new copy with it enabled). It’s surprising how many things still only use v1.
@Acestes in OMV I was able to set the minimum smb version to core (which I think is equal to v1) so in theory if the client was on 1,2 or 3 it ought to be able to talk with the server.
I did have the strange outcome where the xerox could now scan to an FTP share but I was not able to access the share from my desktop my gut feeling is that this is a versions issue on firmware/protocol/kernel etc.
The permissions are a bit easier to see on OMV compared to the headless Debian I started with. My QNAP is setup for SMB and FTP and has been working for while, but I can’t get the Xerox to save to that either.
I’m beginning to think it doesn’t like Linux systems, I’m gonna try a Win7 for testing.
Certainly worth trying on a Windows system. You can use powershell to see the version that is running, but Windows 7 probably runs v1 by default. Of course you could just look at the packets in wireshark and see what is going on
my gut feeling is that this is a versions issue on firmware/protocol/kernel etc.
