I’ve been getting an error on every backup job for the last 2 weeks. unsure what these error messages mean.
00282349EB7F0000:error:1C800066:Provider routines:ossl_gcm_stream_update:cipher operation failed:…/deps/openssl/openssl/providers/implementations/ciphers/ciphercommon_gcm.c:320
I am currently backing up to a Synology SMB Share. Backup settings in XO is a delta backup
Are you encrypting your backups?
No encryption on the Synology SMB Share and no encryption on XO from sources
Here is a copy of the full log
{
“data”: {
“mode”: “delta”,
“reportWhen”: “failure”
},
“id”: “1703866661982”,
“jobId”: “c113bbdb-4291-4818-bd9e-c6eda94827fd”,
“jobName”: “DailyBackup”,
“message”: “backup”,
“scheduleId”: “a233cafc-a769-47b7-a293-df9ddc5b9c33”,
“start”: 1703866661982,
“status”: “failure”,
“infos”: [
{
“data”: {
“vms”: [
“500101a6-eddd-8cfd-08c9-065eb6a1b8e3”
]
},
“message”: “vms”
}
],
“tasks”: [
{
“data”: {
“type”: “VM”,
“id”: “500101a6-eddd-8cfd-08c9-065eb6a1b8e3”,
“name_label”: “Hudu”
},
“id”: “1703866662942”,
“message”: “backup VM”,
“start”: 1703866662942,
“status”: “failure”,
“tasks”: [
{
“id”: “1703866662955”,
“message”: “clean-vm”,
“start”: 1703866662955,
“status”: “success”,
“end”: 1703866662959,
“result”: {
“merge”: false
}
},
{
“id”: “1703866662961”,
“message”: “snapshot”,
“start”: 1703866662961,
“status”: “success”,
“end”: 1703866666728,
“result”: “273a76fd-a97f-bec6-157d-fbcbc8733f10”
},
{
“data”: {
“id”: “7937a415-555a-446b-9077-f764b03f1698”,
“isFull”: true,
“type”: “remote”
},
“id”: “1703866666734”,
“message”: “export”,
“start”: 1703866666734,
“status”: “failure”,
“tasks”: [
{
“id”: “1703866668239”,
“message”: “transfer”,
“start”: 1703866668239,
“status”: “failure”,
“end”: 1703866780160,
“result”: {
“library”: “Provider routines”,
“reason”: “cipher operation failed”,
“code”: “ERR_SSL_CIPHER_OPERATION_FAILED”,
“message”: “00F86DDCDD7F0000:error:1C800066:Provider routines:ossl_gcm_stream_update:cipher operation failed:…/deps/openssl/openssl/providers/implementations/ciphers/ciphercommon_gcm.c:320:\n”,
“name”: “Error”,
“stack”: “Error: 00F86DDCDD7F0000:error:1C800066:Provider routines:ossl_gcm_stream_update:cipher operation failed:…/deps/openssl/openssl/providers/implementations/ciphers/ciphercommon_gcm.c:320:\n”
}
}
],
“end”: 1703866780160,
“result”: {
“library”: “Provider routines”,
“reason”: “cipher operation failed”,
“code”: “ERR_SSL_CIPHER_OPERATION_FAILED”,
“message”: “00F86DDCDD7F0000:error:1C800066:Provider routines:ossl_gcm_stream_update:cipher operation failed:…/deps/openssl/openssl/providers/implementations/ciphers/ciphercommon_gcm.c:320:\n”,
“name”: “Error”,
“stack”: “Error: 00F86DDCDD7F0000:error:1C800066:Provider routines:ossl_gcm_stream_update:cipher operation failed:…/deps/openssl/openssl/providers/implementations/ciphers/ciphercommon_gcm.c:320:\n”
}
}
],
“end”: 1703866786335,
“result”: {
“library”: “Provider routines”,
“reason”: “cipher operation failed”,
“code”: “ERR_SSL_CIPHER_OPERATION_FAILED”,
“message”: “00F86DDCDD7F0000:error:1C800066:Provider routines:ossl_gcm_stream_update:cipher operation failed:…/deps/openssl/openssl/providers/implementations/ciphers/ciphercommon_gcm.c:320:\n”,
“name”: “Error”,
“stack”: “Error: 00F86DDCDD7F0000:error:1C800066:Provider routines:ossl_gcm_stream_update:cipher operation failed:…/deps/openssl/openssl/providers/implementations/ciphers/ciphercommon_gcm.c:320:\n”
}
}
],
“end”: 1703866786336
}
What version of Xen Orchestra and XCP-ng are you on?
i upgraded XCP-NG to 8.3 (was on 8.2 before when this started) XO is from sources and upgraded that to the most recent commit
In that case you might have identified a bug. I think your best bet is to post your error on their forums.
What happens if you delete and re-create it?
@xMAXIMUSx @chrisfonte I ended up creating a brand new XO from sources on fresh debian 12.4. created a new delta backup with the same settings, and backups completed 100%. I’m guessing the issue was with the VM of XO from sources or Debian.
Did you ever try deleting and recreating the backup? Curious if that would have done the trick.
Glad you got it working again, though.
Chris
@chrisfonte my bad forgot to respond. i did delete the back and remake it in that same XO and same issue. i created a new backup location and same thing. deleted the current backup files in the current folder location and same thing.
