We have a controller with maybe 20 client sites. Over the past couple of years a few clients left our services, usually due to selling the company.
We do not know a great way to delete a client site without risking resetting their devices to factory setting and messing up their network if they are not using it. It would have been best if they had coordinated this with us but they didn’t.
How does everyone else deal with this? I don’t want devices in my controller needing updates for a someone who is not a customer.
I am scared if I “forget” the device in the controller (or move it to a dummy site) it will lost it’s network settings.
Am I over looking something?