Tom, big fan of your videos on YouTube. Keep them coming.
I have three 5-port switches that are having issues connecting to the controller. I am currently at level 3 tech support at UI but still am having issues.
My issue started when I had one 5-port mini connected to the controller, everything was great when I first installed, adopted with no issues. After about 3 or 4 days I noticed the switch was no longer adopted but still had a blue led. Tried to adopt again but kept failing after many tries. I have tried the following: Resetting the devise, per UI and Copying my controller setup to my laptop and trying to adopt directly to my laptop using.
The only way any of the three switches will adopt is to set my laptop to a static IP address, 192.168.1.1 and then install a the controller, set the controller host name to 192.168.1.1 and check the override box below the host name/ip. After adoption I made sure the firmware was updated and then clicked forget. Tried installing on my controller and the same as before the switches will not connect.
My setup is a PFSense router, My controller software is running in a docker container, I have a 8-port POE switch, and 2 Pro Access Points in my home (old house with metal mesh in the walls). and my home IP Range is 10.0.0.0/24. UI asked me to update to 6.0.22 in our last emails.
Have you seen this before? Should I change my IP Range to 192.168.1.0/24?
Thank you advance
Randy