Hello,
First, I want to say a huge thank you to Tom and his team. I’ve been watching your videos for several years now and have definitely grown a lot from it. After a lot of thought and research, I decided to try starting my own IT services business. At this point, I know the services I am offering to start as well as the services I would like to grow into in the near future… assuming there is a future for the business of course. However, I would appreciate some input regarding rates and billing.
I’ve watched most of Tom’s videos already and those have been instrumental. I was curious if anyone could share their experience regarding billing for drive time and increasing rates for after hours and weekend work. I see a lot of companies that do charge for both, but I am worried that might be detrimental to sales since I am just starting out. If it helps, my target clients are small businesses and larger residential dwellings such as apartments, duplexes, etc.
I would greatly appreciate any input on this topic!