Its nice seeing these kinds of tools. Not every company uses the same tools. Sales demos always “work” and its nice to see what it looks like from a real usage stance.
Hearing the comments of this is how we do this and this is why this icon does this etc. Very helpful information
Thanks for the Video Tom, I being trying to look into starting a small remote msp service and videos like this help me greatly. Just need to finish checking a good way to remote connect to the pc either solarwinds, connectwise or someone else and I should be better placed.
I loved Screen Connect before they got purchased by Connect Wise and it was very much affordable but after they got purchased the model got a little muddied.
The software its self is nice, setting up your toolbox to have your av clean up tools or standard software installers loaded up is a way nice feature. Helps cut down the users from seeing where you get your tools and then risking the users going off to download something to fix an issues that then makes a new one.