We are currently in the process of migrating our production onprem screenconnect install from a Linux box over to a windows box (both vms) but seem to be running into an issue.
In the docs from connectwise there are files that can be moved from the Linux install to the windows install for all the configurations that had been made and client connections and all that good stuff. But by following their docs, I can’t seem to get a successful install going post-migration of config files. Before moving files, it’s a typical setup. But once the configs are moved, the services fail to start. In the docs, they mention doing a repair of the install once the files have been moved but even that fails.
This is the error we get when trying to do repair or even jus after the files are moved:
I’ve currently got a ticket in with them but for some reason, I feel like it’s going to be a while before I hear back since it’s already been escalated before I’ve ever actually talked to someone…
Has anyone gone through the process of migrating and run into this?
The goal is to get it migrated and behind haproxy so it actually functions lol!