Requirements for the router

Hello! Could you please tell me if there are any specific requirements for the router to connect it to the MyConnectHome app? I’ve tried several times, but I keep getting a message that the device has communication problems.

Has anyone else encountered something similar? I would be grateful for any help!

Which router are you using? Does the router have any ad blocking enabled?

I.e. - I run pfSense as my router and am running multiple adblocking and telemetry/tracking block lists via pfBlockerNG. This can cause some services to not work properly as Google (and others) love telemetry and tracking!

I didn’t think about blocking ads. I’ll check it out. Maybe that’s really the reason. Thank you for your help.