Well we pulled the trigger on Ninja one, now we enter the onboarding phase and then setup, training and roll out.
700 locations
1500+ devices
all have to be installed manually 
this will not be all that fun at first.
oh and we have till December 31st to get them all converted
Let me know how it goes, because we are thinking about using it for Windows machines too…in a much smaller scale.
Congrats!
If you have someone at each computer that can at least click the agent email link and open the download for silent install, would be a good first option. Then a 2nd phase to cover the problem users/computers with an ad hoc remote session.
Push install over VPN could be another option.
We started installing a $150 mini PC for RMM tasks at all our locations as well.
Enjoy the Ninja goodness!
I’ve been on N1 for about 3 years now. I can’t keep up with their development cycle and feature rollout. It is an excellent platform. It’s solid and stable without much issues to speak of. Support is good and usually quick to respond. They have been great to work with, nothing much negative about my experience with them. IMO, you made a good choice.
For the agent install, you could:
Good luck with your on-boarding and rollout.
Lonnie
unfortunately one support group has no unattended access so they have to have a manger or employee help them get access to the pc. These are restaurants and they need to schedule this with each one which sucks.
As far as Ninja one they more I review things since officially signing on I am exploring other things with it and liking this more and more. several phases of roll out will take place but I see this be more of a better business tool than I could have ever imagined. out of the stone age we go