Power cycle a port on a Unifi Switch

Ryanwhite36 · February 22, 2019, 8:15pm

I have a UniFi 24 (250W) Switch and I keep losing connection to the CloudKey. If I unplug the CloudKey and plug it back in, the device comes back on-line. Obvious answer is replace the CloudKey (and I will). But I was looking for a way to power-cycle a port on the switch. Is there a way to do this?

Thanks for any feedback (and lack of any snarky comments) you may have.

LTS_Tom · February 22, 2019, 9:46pm

It’s in the ports menu

JustinBTechGuy · February 23, 2019, 10:21am

@LTS_Tom will this work if the cloudkey is inaccessible?

LTS_Tom · February 23, 2019, 11:29am

no as you need a working controller to get to it

mikey · February 23, 2019, 5:44pm

Can’t the cloudkey be powered from usb too? If so, have you tried just using a phone charger on it, to see if it will run stable on that. Maybe it is just the POE part of it failing.

Ryanwhite36 · February 24, 2019, 6:25pm

I should have added that I am trying to do this to reboot a cloud key if it is unresponsive. Am able to SSH into the controller and I was wondering if I can cycle a port via ssh command.