Plex DVR postprocessing error


#1

I tried posting this over on the Plex forum, but I haven’t gotten any responce. Does anyone in here have any ideas or know a good place to go for Plex help?

Server Version#: 1.14.1.5488 on CentOS 7

Starting sometime early in December, possibly right after the upgrade to this version but I can’t remember for sure, the post-processing on all of my recordings failed. The shows record just fine, but the commercials are not removed.

I was using a custom script which I have disabled, and I have made sure that the transcoding folder has the proper permissions. There are no alerts in the audit.log, so it’s not a selinux issue. I cannot figure out where $PLEX_HOME is and when I try to download logs from the media player I get an error.

If someone could point me in the right direction to figure out what is going on and how to fix it, I would really appreciate it.


#2

I was finally able to get the log files to download. This is the section that I think has the problem.

Jan 21, 2019 22:05:53.757 [0x7f2b903f4700] DEBUG - DVR:Grabber: Scheduling 'Bull - E12 - Split Hairs' for assimilation.
Jan 21, 2019 22:05:53.765 [0x7f2b943fc700] DEBUG - DVR:Subscription: Resolved subscription to library item 'Bull (2016)' (159)
Jan 21, 2019 22:05:53.777 [0x7f2b943fc700] DEBUG - There were 1 top-level paths for Bull (2016).
Jan 21, 2019 22:05:53.777 [0x7f2b943fc700] DEBUG - DVR:Grabber: Postprocessing, we're going to put `Bull - E12 - Split Hairs` in `/media/tv/Bull/Season 03/Bull (2016) - S03E12 - Split Hairs.ts`
Jan 21, 2019 22:05:53.796 [0x7f2b943fc700] DEBUG - DVR:Grabber: Moving "/media/tv/.grab/3faa5ec45fe0fbfc5dde133d6381e75c8ade2a1c/Bull (2016) - S03E12 - Split Hairs.ts" to "/media/tv/Bull/Season 03/Bull (2016) - S03E12 - Split Hairs.ts"
Jan 21, 2019 22:05:54.364 [0x7f2b943fc700] DEBUG - DVR:Grabber: Moving "/media/tv/.grab/3faa5ec45fe0fbfc5dde133d6381e75c8ade2a1c/segment-list.txt" to "/media/tv/Bull/Season 03/segment-list.txt"
Jan 21, 2019 22:05:54.365 [0x7f2bb63ff700] INFO - Library section 2 (TV Shows) will be updated because of a change in /media/tv/Bull/Season 03
Jan 21, 2019 22:05:54.368 [0x7f2b943fc700] ERROR - Couldn't rename file "/media/tv/.grab/3faa5ec45fe0fbfc5dde133d6381e75c8ade2a1c/segment-list.txt" to "/media/tv/Bull/Season 03/segment-list.txt": No such file or directory
Jan 21, 2019 22:05:54.389 [0x7f2b943fc700] DEBUG - DVR:Subscription: Resolved subscription to library item 'Bull (2016)' (159)

Are the commercials not being removed because that txt file isn’t getting transferred?