I was looking for a way to implement bandwidth monitoring on my pfsense. I was watching Lawrence’s video “How to Configure Traffic Monitoring with ntopng on pfsense” Things were going fine until I tried to access the interface on port 3000 and nothing was working.
Next was to dig more and see what the issue might be, I found the ntopng service stopped, I started it and less than a minutes later it stopped.
So from running ntopng from shell I am getting below
06/Mar/2022 09:43:14 [Ntop.cpp:2493] Setting local networks to 127.0.0.0/8,fe80::/10
06/Mar/2022 09:43:14 [Redis.cpp:99] ERROR: Connection error [Can’t assign requested address]
06/Mar/2022 09:43:30 [Redis.cpp:148] ERROR: ntopng requires redis server to be up and running
06/Mar/2022 09:43:30 [Redis.cpp:149] ERROR: Please start it and try again or use -r
06/Mar/2022 09:43:30 [Redis.cpp:150] ERROR: to specify a redis server other than the default
I didn’t play around with redis config and didn’t create any other specific config for it to run with ntopng as I am not sure what it needs exactly. The config path is /usr/local/etc/redis.conf
In the whole process, I did remove the package and re-install it, power cycled PfSense multiple times and still getting same problems nd not sure what to do. Any help would be much appreciated!
For what it’s worth, I am having the same problem. Ntopng keeps stopping on me. For me though it runs a little longer than a few minutes. I haven’t had the time to investigate yet.
It seems to be a bit buggy since the last update. Works for a few days then has to be reset or you end up getting “You’re not supposed to be here! Internal server error” when clicking on host. I have not dug into why but their forums would be the best place for that.
Is there an older more stable version that I can perhaps install? If so then how would I be able to do that with having dependencies installed as well?
Spent the last few hours banging my head and still nothing too good but I think it might be an issue with redis possibly. I did run redis-server and then right after I ran service redis onstatus and found that it is saying redis is not running
Next thing that I found was when I do run ntopng I am getting Can’t assign requested address and when I try redis-cli ping I am getting same error message. Which again telling me possibly something wrong with redis
I am having a problem determining which config files are being used to run both services so I can manually modify them manually so this would actually work.
I know these 2 file locations but doesn’t see that this is what’s being used since I manually modified protected-mode off in redis config listed in below and was still having a problem, same with loopback address in ntopng. So whenI do run the service from pfsense I am back to same issue since the service isn’t running the parameters correctly. At least that’s my theory.
So my temp solution was one of those. I have not done more testing to basically point to which one solved the problem temporarily but here you go. After any PfSense reboot try one of these methods.
1-Method 1
In Command Prompt execute 2 commands (* replace the 10.10.10.1 with your LAN PfSense IP)
redis-server --protected-mode no
ntopng -r 10.10.10.1:6379
Since I posted my work around the service is still running will report back if i have any new info. Also if there are any logs from me you would like to look at just ask.
