Pax8 Customer Service

Is anyone using Pax8? I’ve been using them for a few years and they always seem to be difficult to work with. Their agents aren’t very knowledgeable. Am I just unlucky or should I move on to another company?

No, you’re not unlucky. We use pax8 also and they are pretty terrible. We try not to contact them unless we absolutely have too.

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Is there a better option? I use them primarily for Office 365 products.

Can you buy from HP or Dell? I think we still technically go through them for our enterprise account, before that I used to buy my department licenses through whichever had our contract.