What makes this software (the free version) better than say Spiceworks help desk or any other open source or free software?
I run a very small side hustle I.T business. Why should I choose this?
Who are you targeting. I.E your customer avatar?
+10 hell yeah points for open sourc’n this software. This is the way of the future, especially against government actors.
Personally there are a ton of these help desk Suttons free. You’re better off picking the most popular open source one and forking it…
UPdating it, fixing the bugs, and adding things current customers want, But has not been implemented. I.E bringing old php version to new or adding a feature set. Using a better database. Etc.