So for many years we’ve used our own internal helpdesk system, not because I believe in reinventing the wheel, they simply didn’t work the same way our business does.
I started of assembly programming on both Atari ST and Amiga, have done VB, C#, am a certified PHP Engineer (you can look me up on their site),
So I would like to think I am good at what I do, I have strong OOP skills, and I know most of the guys who work for and have been lead programmers for Zend.
I started a project I would like to release as open source for MSPs. I will probably approach it with a free model woth paid support.