NinjaOne RMM Review [YouTube Release]

Youtube Releases
1

Additional Resources:

NinjaOne Security Statement
https://www.ninjaone.com/blog/ninjarmm-update-kaseya-vsa-ransomware-incident/

RMM Tool Comparison Google spreadsheet

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:stopwatch: Timestamps :stopwatch:

00:00 NinjaOne RMM
00:50 RMM Tool Comparison & Testing
03:21 NinjaOne Security Statement
05:20 Documentation
07:40 User Permission
09:05 NinjaOne Dashboard & Navigation
10:15 Global Activities Monitoring
11:18 Integrated Documentation
13:40 Linux Client
15:08 NMS SNMP Monitoring
16:25 Windows Management
20:28 Software Inventory Management
21:19 OS Patching
21:56 System Tools
23:40 System Activity Log
24:47 Scripting System
26:12 Powershell Command Prompts
27:20 Desktop Remote Control Integration
28:56 NinjaOne Backups

2

Interesting overview of another RMM. Thanks.

Always the grass is greener issue with these things. Nobody has really come out with a clear winner in this market from what I can tell. I wonder if any product will ever rise to be a clear leader in this market?

Every RMM:
Always a boat load of complaints about sales
Always a boat load of complaints about support
Billing issues however seem to be either a continuous problem with certain companies or barely an issue once everything is up and running with others. It seems like if you have the same billing issue more than once with a company, you can expect to have constant issues with them for the lifetime of your use.
Patching is often the spot they all fall flat, good point about needing a few cycles of MS patching to evaluate.

So on the topic of comparisons.
Can you list anything you miss after switching away from the N-Able RMM? Things it did better that would be nice to see etc?

And for Ninja, what do you think it does better than the old N-Able RMM?