Hello,
So, I have inherited a Unifi Wifi controller (Version 5.12.35) that is locally installed on a laptop (this will change) for our business. I have used it with success adding additional Access Points (APs) on our pre-existing subnet with relative ease. My challenge is to set up a Unifi AP-AC Lite for another branch. Our corporate network is on the 192.168.1.X subnet and the distant branch is on the 192.168.12.X subnet. Our different subnets are accessible via our vendor hosted network and I am able to ping the 192.168.12.1 router at the remote location.
So this is what I set up with the intention of being able to ship the AP to the remote branch and have them plug it in and everything would just work.
- I set up a separate network with the 192.168.12.1/24 all the settings mirroring my primary corporate network except for the assignment of the VLAN 12 identifier and the subnet changed to reflect the branch subnet of .12 (I wasn’t sure if I actually needed to set up a separate network or not)
- I set a Wireless network for the branch, set the Security and password and assigned it to VLAN 12.
- Initially, the controller adopted the AP with no issues and the AP was naturally pulling an IP address from the corporate network and I was able to connect to it from another laptop and access the internet.
- On the controller through the devices menu I assigned the AP to VLAN 12 and set a static IP address of 192.168.12.42 with the gateway set as 192.168.12.1.
- At this point the controller lists the device status as “adoption failed”. I am still able to connect to the AP but cannot pull an IP address.
I am relatively new with this as you might can tell. I am sure that I have missed something obvious and from what I understand from all the forums and videos I have watched so far Ubiquiti products are rather easy to work with. Any help would be greatly appreciated.