Looks like that that the Nanoleaf Hexagon Shapes having trouble to fit in a UniFi context.
I still cannot get this to work properly. My current workaround to run the HomeKit registration is to create a new 2.4 only network on a old airport express access point. However, I cannot get this to work on my UniFi AC pro/ USG.
Nanoleaf’s workaround, to use the Shapes in Hotspot mode, is not appealing either. However the their knowledge article indicates that their product indeed is having problems with enterprise or prosumer equipment.
Has anyone in this forum touched upon this problem and maybe solved it?