So, it may have been a few days. My apologies, got overwhelmed with work.
I brought up in the Livestream on Thursday, what MSPs do differently based on their different areas or what they specialize in.
We are a general MSP offering managed services, security, voip, and cabling/wifi. But I see more and more in my area trasnitioning to only consulting/management and less on-site. When I see this, it becomes an opportunity for me because customers in my area love to see techs on site dealing with their problems, even if it means paying more.