I am new here and first time posting a MSP thread. I have been in the IT side for awhile but want to expand to prospect and offer MSP services to clients.
I like Tom’s business model and we have a lot of small to mid size businesses in the area that could benefit from MSP services. I’ve read some documents online through some people on the MSP side of things saying you should not onboard clients unless a minimum number of PC’s/servers is reached. Basically saying if you are on boarding like small insurance offices, retail, or restaurants with maybe 5-10 computers on premise that it’s not worth your time and you should seek a minimum of 25 seats. While the business case is sound for this, I feel like it could also be profitable to onboard some of these smaller businesses since their overall requirements are low and may take less/no time to support. I can see that these clients would be less demanding then some mid size clients who achieve the 25 seat threshold.
I was wondering your thoughts on this and what your qualifying criteria is for on boarding a customer. I’m trying to flesh out an offering and need advise.