Microsoft 365 - Retail/POS Vendor

Software & Web Applications
1

Question for those who have retail customers.

We have a customer who is switching to a new vendor for their Point of Sale. But, the new vendor is requiring the following:

A) Setting up ******* as your Authorized Reseller.

1) Users with Global Admin permission are required to accept this Authorized Reseller Relationship.

However, your billing address must be completed first

Click on this link before using the “acceptance” link listed at (Step 2, A2 below)

https://admin.microsoft.com/Adminportal/Home?#/BillingAccounts/billing-accounts

2) Use the “acceptance” link below to authorize ******* as your official reseller.

Click on this “acceptance” link only after completing (Step2, A1 above)

[https://admin.microsoft.com/Adminportal/Home?invType=IndirectResellerRelationship&partnerId=*****

B) You will then be listed within our MS Partner Account as a Tenant of ******** and Synnex (distributor that provides MS cloud software licenses to A********* on behalf of MS).

Also, this:

A) Please email (Me) ******* your Tenant ID and Global Admin (Username) .

It’s a complicated process on our side, but this is the “new” MS way of controlling things.

Let me know if you have any questions.

Wtf, we don’t even get Global Admin rights as a CSP. Anyone else had to deal with this? Vendor is saying its required for the Microsoft Licenses for the customer. **This is an NCR based product, so it uses Microsoft Windows Server and such.

2

Shouldn’t it be something similar to them sending you an email with a link, similar to how GDAP is setup in this article? We used Pax8 as as our reseller, it’s been a while since I’ve set up a Pax8 relationship with a client so I can’t speak to the current process since the DAP > GDAP transition.

Also, what’s the deal with your client not giving you global admin? How do you properly manage them without it? Or do you have so many roles defined that you basically have global admin?