Hi guys i have an CloudController running in Windows for yesterday that VM CRASH and Fail.
I spin up a new VM and I install the lasted Windows Cloud Key but my old AP appears as Disconnected but i can ping those AP.
If i use the Unifi Discovery Tool i can see the AP as Managed but i don’t remember the SSH credentials to log in to those AP to do a factory reset.
Any other method.
PD the AP is in a hight ceiling I can’t reach those without rent a platform
If you can’t spin the old VM up and you don’t have the details (ubnt:ubnt by default until recently) and you don’t have a backup then the only option you have is hardware reset by sticking a pin in the reset button.
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Can you not mount the disk from the crashed VM to recover the settings?
The VM was deleted by the last IT guy that is the problem there is not backup or credentials list anywhere
Unfortunately you’re going to have to factory reset the AP.
well let me rent a platform thanks guys
Find the old IT guy on linkedin and publicly ask him where the backups are of the server he deleted before leaving the company!!!
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