I’m having difficulty using the Netgate instructions on how to connect to my SG-2100 using the USB Console. I’ve downloaded the PuTTy App and the USB to Com Driver but can not seem to get a connection. Is a special device required or something else I have over looked? Note: I am familiar with serial connection and have all settings as specified but all I get is a beep when I try to connect??? Also The SG-2100 is brand new right out of the box! Please advise. Thanks
Not something I have had an issue with. I used the USB cable that came with the device. Then I find what com port it is on and set the speed to 115200. It is entirely possible you have a dead firewall.
Working with Netgate support as the device was new-out-of-box unit I saw that I had correctly set (in puTTY) Connect->Serial Options BUT fail to set Session Serial: Host Name and Port (rooky mistake )