We are looking to make the jump from our current cloud phone system “Nextiva” as they have been dropping the ball for at least 6 months now, and the service has just gotten worse.
I am considering FreePBX and 3CX to be hosted in the cloud, google, or digital ocean etc. Security and ease of use/management plus smartphone apps working correctly are my top priorities.
I am really looking for something that is not going to cost our small MSP a small fortune and kick us in the teeth every step of the way. I am looking for something that will ring an employees cell phone via their extension and let them know it’s a biz call incoming)
Please give me any insight you may have into the pro’s and cons of both. I need to do something by Monday as I can’t take Nextiva dropping calls or not even rining my smartphone app at all.