I know and I am not denying the EdgeRouter has a lot of features, but even per their official documentation, they require command line configuration for most advanced functions. While I don’t have an issue with doing command line work myself, it does require a bit more learning than using a web interface making it harder to have a team that can support it. By comparison, pfsense offers all these options via their web interface. A big reason for this video was the number of techs setting small offices who go out and buy an EdgeRouter or USG and want the same functionality with services that are integrated into pfsense and Untangle and realizing they are not as simple to deploy. If you are going by price alone, EdgeRouters and even MikroTik offer an excellent value / features ratio, but both of those devices have steeper learning curves.