File Download Eror

Networking & Firewalls
1

Can you help me regarding my issue, i am trying to download a huge file around 65GB file

but the download seems not continuing it is showing failed network. how can i troubleshot/diagnose the problem? tried using google chrome/firefox

thanks in advance

2

Can you use wget or rsync? It sometimes works well with big files. Also do you have control of the source file, if so can you split into smaller chunks?

3

A little more information would be useful.

Are you just on a PC connected to an ISP router via wireless or on a cable
Are you on a corporate network you have no control of
Are you on a home lab behind a pfSense box
Can you download large files from other sites
Can you share the download link for someone else to test

1 Like
4

Blockquote
Are you just on a PC connected to an ISP router via wireless or on a cable
Are you on a corporate network you have no control of
Are you on a home lab behind a pfSense box
Can you download large files from other sites
Can you share the download link for someone else to test

we are using a PC connected to a Lan cable
we don’t have any restiction
our firewall is fortigate
it’s a backup file for our application.

is there a way to diagnose the problem?

5

Ok, so is the file on your LAN or on the internet somewhere?

If it’s on the internet My method would be;

  • to connect directly to my ISP’s router (not going through any corporate firewalls, extra switches, vlans, routers) and try from there.
    or
  • Try the download from another location

if it’s on your lan then try one or all of the following;

  • with a device connected to the same switch as the source on the same vlan
  • move the file to a different disk (maybe the file is corrupt)
  • create a 1gb file, download that, make a 2gb file… upto 65, does that break at some point
6

Take a close look at the policy on your FortiGate. AV can cause a failure on large files.