Drive Lock In CTRL-Z: Did Synology Just UN-FSCK Itself? [YouTube Release]

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Synology has reversed course on one of their most controversial decisions: locking out third-party hard drives. With DSM 7.3, Synology is officially restoring support for non-Synology drives.

DSM 7.3 Release notes

My previous video on Synology drive lock in

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Chapters
00:00 Synology Drive Lock in
00:23 DSM 7.3 Release Notes
00:49 Will you still trust Synology?

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Can we look at this from a different point of view (giving benefit of doubt).

Did they lock in specific drives because that was the only way they could guarantee the performance figures they quoted?

Opposite side… Did they slow down speeds for drives that are not approved? I’ve had a couple “appliances” that did this so that you had to by the OEM version with the special ID in the firmware in order to make things work. All of them eventually decided it cost more money to buy the custom firmware from the drive manufacturer than it was worth.

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While appreciate the other perspectives it’s hard to see those perspectives when it’s clearly a money grab from synology. I’d argue there is marginal performance impact using other drive brands as you mentioned. Even if it was a mixed drive scenario. I think this is what happens when companies don’t know their audience and are trying to squeeze every penny out of their customers and it goes all wrong.

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Not too complicated to have a document that says “We guarantee performance with these drives” and let people make their own decisions.

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