Does anyone know what support is included as a freebpx partner?
The reason I don’t do onprem is because I’m no voip expert and adding 300+ per year for a support contract for each box quickly adds up , plus it’s only a 4hr sla during business hours etc.
Or can anyone recommend an onprem system where partners can pay one reasonable fee per year to cover all their boxes
I will likely always choose (outsourced) cloud for the following reasons:
- Non of my time needed to troubleshoot, unless issue is on my LAN.
- Staff can take their deskphones anywhere & make calls. This was invaluable with the national lockdown in my country.
- No PBX hardware to pay for, while the equipment depreciates.