First post here but I’m a big fan of the youtube channel.
I’ve been searching online (google, Reddit, Spiceworks) for a comparison of Used Server resellers that offer extended warranties such as Server Monkey, Unix Plus, etc but I haven’t been able to find any good comparisons or reviews.
I have found some very basic recommendations or comments about Server Monkey and Unix Plus saying that they are reputable re-sellers but what I’m looking for is more so, what kind of support can I expect if I was to purchase each of there 3 yr extended warranty?
In this case, I’m wanting to buy a rack server that I can configure and re-sell to my client who needs 99% uptime and they would like an extended warranty also.
I’ve bought off eBay before for my own home lab (with no more than a 30 day DOA warranty) but my client is really wanting a extended warranty.
I’ve contacted both Server Monkey and Unix Plus for quotes (Dell R430 or R630). Unix Plus has been much cheaper in cost but their response time has not been the best. They also don’t have much info posted on their website about their warranty support terms and so I don’t have a great feeling about them.
Server Monkey has been more expensive but their response time has been great and their website quoting tool is great also. And their warranty support terms are all listed on their website so that’s another plus.
Has anyone had any experience with respect to warranty for either of these re-sellers?
Or are there any other used re-sellers that offer warranty that I should consider?
I should also add that I can almost afford to buy 2 qty R630 from Unix Plus when compared to the 1 qty R630 from Server Monkey so the cost difference is pretty significant but the email communication from Unix Plus has not been very good which concerns me.