I realize this is a very broad question, but what do you do when comcast can not seem to keep a connection? For the last 8 months Comcast has been out 5 times replaced 4 of their Comcast Business Router (CBR). Mess up my static ip once, supposedly the box they took out a time before didn’t get reformatted so then it got reassigned to someone else, they had to change my static. I still don’t fully understand that one. But to say the least it has been a shit show. At the end of the day I have lost countless hours of sleep, countless hours of waiting around for the comcast tech (you know that 4 hour window) and the business has lost money. And sadly all it seems like Comcast is willing/able to do is change their router and check the signal.
There seems to be 2 problems that happens weekly. There are times where the people in the office complain that the phones are staticky and sure enough they are getting 550mbps down and .1 up. Then there are times the internet is down and the speeds are 125 kbps and you never get to the up test. Most of the time the fix is pull the power plug on the CBR router or wait a couple hours and it just goes away.
I guess the question is, is there anything I can do? It has been really bad and it seems to be getting worse!