Bitwarden password tree structure

Business IT/MSP Talk
1

Hello,
This is my first topic so bear with me a bit.
First, thank you for the great content sharing here and in the videos. It’s very instructing.

So we are a small IT service company in Belgium trying to streamline our MSP services and processes.

A part of this is standardization of documentation and, after various research (including watching your videos), I opted for Bitwarden as password manager.

  • My first question:Do you guys setup a admin account for each specific user that needs admin access (365, network devices, AD,…) to allow auditing and MFA or 2/3 generic Admin accounts that are shared?
  • As we have a mix (user specific and generic), what’s your tree structure in bitwarden ? Do you create a client folder and put everything in it or do you separate with sub-folders (O365/AD/Network/…) to allow granular rights for users (read&write/read/only copy)?

Subsidiary question 1: do you store bitlocker keys in clients folders also?
Subsidiary question 2: do you have, or any reader here, an integration of Bitwarden with RDM (Remote Desktop Manager) ? Does it inject pwds smoothly? Is it possible to change pwds

Thank you!!

2

For clients we have them grouped by device type, such as pfsense, Wordpress, etc… which keeps things simple. We use https://www.autoelevate.com/ as a PAM solution for managing AD credentials and handling remote access to clients.