Accessing Arakanis Gateway

Hello. I am new to Arakanis and was trying to help a friend with accessing his Arakanis router. When I am connected via an Ethernet cable to his network the gateway IP is When I try to access the IP address via multiple browsers it cannot be reached.

Any suggestions on how to access the router is appreciated.

Araknis products are typically installed by integrators, so likely whomever he had it installed by locked it down so only they can access it.

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