You spoke, we didn't listen: Ubiquiti says UniFi routers will beam performance data back to mothership automatically

Networking & Firewalls
5

I’ve done three things (which may be redundant)

  1. Within Unifi Controller Software (web gui) Settings->Controller Turned off Analytics & Improvements
  2. Router Block (I use pfsense so modify to your router brand)
    Created alias Unifi_Phone_Home trace.svc.ui.com
    Firewall->Rules->Floating - Block Protocol All, Source *, Port *, Destination Unifi_Phone_Home, Port *, Gateway *
  3. Modified config on Controller Device - Source (https://community.ui.com/questions/UniFi-Analytics-cannot-be-disabled-whatsoever/300f6fed-118e-4cd9-9a47-d399c53483f9?page=1)
    Depending on what your using as your controller (ie Linux, Windows, CloudKey) - note that the base directory is going to differ (https://help.ubnt.com/hc/en-us/articles/115004872967):
  • UniFi Cloud Key: /usr/lib/unifi
  • Debian/Ubuntu Linux: /usr/lib/unifi
  • Windows: %userprofile%/Ubiquiti UniFi.

  1. ssh into CloudKey, or Linux Install or whatever device your controller software is stored. Once in make sure you are user root

  2. cd <unifi_base>/data/sites/<site_name>
    If not sure of <site_name> just cd into <unifi_base>/data/sites and look for a directory that corresponds to your site (mine was default since I never changed it)

  3. vi config.properties (This file did not exist for me so I opened empty file. In some cases it might exist, and then just add to it)

  4. Add - “config.system_cfg.1=system.analytics.anonymous=disabled”

  5. Save and exit

For changes to stick, you will need to re-provision all switches and AP’s.
That’s it. Good way to waste some precious moments of your day.

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