Continuing the discussion from Can't get Network [wired] BayWeb Thermostat to talk to Bayweb server via Ubiquiti UDR7:
Tom,
Thank you so much for reading my post.
Bayweb got IP address on my network but didn’t connect to Bayweb server if I had it connected to the UDR7. Both Baywebs functioned if I used 50 foot cables from the Bayweb devices ( which is near the furnace) and hooked it up to my travel router [gl.inet] and then directly connect to the cable modem [netgear nighthawk CM 3000]. if UDR7 was in that path they wouldn’t communicate…
I experimented with adblock a little bit but didn’t have any luck adjusting default with as much as I could turn off - basically all off except what it forces you to block “adult sites + Malicious” etc…
I checked insights and I couldn’t find anything related to IP address of Bayweb server in Toledo [65.24.116.68]. I couldn’t find anything based on Bayweb client name or port or MAC address on my network regarding blocking in or outbound. Network basically only had the devices listed as clients and there wasn’t anything in logs etc…
Initially after I purchased the UDR7, It was working ok for a while and then on November 20th - both devices stopped communicating with the BayWeb “bay controls” server. As mentioned I went down a rabbit hole for a little while thinking it had something to do with Spectrum updating their “service” but ruled that out as above with the 50 ft cables. Spectrum would probably have huge issues if for whatever reason they didn’t pass through 10mbs date - but no one on there help line seemed to even know the difference between 10 / 100 or 1000 Mbs. That’s when I knew I was going to have to try to figure this out on the internet and youtube…
UPDATE 12-15-2025 - happy to report, and I was able to write a policy that allowed the bayweb to function via the UDR 7. I think one of the problems that I was having was that I was not restarting or refreshing my network after working on the firewall. It may also have been that I needed to restart the bayweb. I wrote what I thought was the best version and it didn’t intiially work. I was pretty tired so I went to bed. The next day I installed a new UPS and when the system rebooted, I heard the furnace restart it’s blower via the bay web, which was now communicating. I haven’t had any issues since that time.
I had been using the “Zone Matrix” area in policies and found that very confusing. It looks like you can write the policy in either of three methods - Policy / Zone Matrix / Object. Not sure if that’s just a preference or if there is an advantage of one or the other.
I am very committed to using the ubiquity equipment, as well as synology, so will be watching more and more videos as you make them. I am slowly working my way through your UNIFI /Ubiquiti videos - thanks for doing them - they are great, but I usually have to watch them twice to get a decent understanding.
Thank you very much for reviewing and offering guidance!
Doug