You wouldn’t expect another Fiat dealer, to show up on your local Fiat dealerships lot and try to poach customers, would you?
Except I’m not a dealer, I’m a customer. And you’re a guy from another dealership(?) who’s agitating the customer. Not a great sales tactic. Certainly not a way to win over businesses to adopt FOSS solutions. So let’s just move on.
Everyone, as I said, I’m new here & don’t know the rules or the community. I certainly don’t mean or intend to cause trouble. I thought this was a simple, honest question–I’m trying to make sure there’s adequate support IF we adopt FOSS at our company. I avoided posting on /r/msp because of their focus on MS. With LTS fondness for FOSS solutions & this being a forum for MSPs, this seemed the ideal place to post. And as a buyer, I thought this would be a welcome question since it’s hard to find clients AND providers interested in FOSS. If this is problematic or against the guidelines, please just let me know & I’ll happily delete the post.
@LTS_Tom, thanks for suggesting Crosstalk. I’m actually currently talking to Chris about a freePBX system–just like you did (great video, BTW!).
@g-aitc, thanks for the info. It’s good to know there’s more support out there. My background is somewhat similar to Tom’s, so I’m comfortable with these technologies but if I’m hit by a bus or whatever the company MUST be left in good hands. So I have to make sure support is there, & thus, this post. So I’m glad you’re providing these services. Thank you. (BTW, “P to the 7th”, are you referring to Deming?)
@BigBadAL, thanks for letting me know your services. FreeNAS, pfSense, & ubiquiti in particular will likely play an important role here. Our QNAP & Synology NAS’ play a limited role but I really like them. Solid so far but great to know you support QNAP. I appreciate your reply!
@Mike, excellent suggestions. My primary goal right now is to make sure there’s enough general support for this stack–planning, configuring, integrating, troubleshooting. But commercial support from the makers is definitely an important thing to consider going forward. Thanks for the suggestion!