Cell phone signal booster issues

Networking & Firewalls
1

I installed a Bamwirz booster for Verizon bands 2/4/5/12/13/17/25/66 for a business. It’s located in the back of the building and it’s a large metal building with several offices.

When I first installed it almost a year ago, I did a signal test on each person’s iPhone using Verizon, and the booster worked great, and it mostly used band 2 with a great signal around the building.

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I added a picture of the readout to show that everything looks great and hasn’t changed from when I installed it, no alarms and the signal is great.

The issue is that no one’s phone wants to connect to the booster automatically anymore, the other screenshot is a field test on an iPhone that is only a few feet away from the booster.

Am I missing something? And why did everyone in the building start having a bad signal just a few months after the booster was installed?

3

I spent almost 8 hours combined on the phone with Verizon, I opened up a ticket with them about the signal issues, but I could never get an answer from them about what they actually did.

A week later, the signal issues were fixed in the building, and the only thing I did was turn off auto gain feature on the booster, and I don’t know what Verizon did in the end.

But now the issues seem to be fixed

It looks like it was on Verizon’s end…

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